“Decimal is Willing to Dig in and Create Solutions According to What People Need”

USA Diving chose Decimal to provide them with detailed financial visibility into the organization and build improved processes to make financial operations more manageable. This streamlined monthly reporting to the board of directors and annual audits.

The Scenario

USA Diving is a non-profit organization that is the governing body for the Olympic sport of diving. As a nonprofit, they have to comply with strict regulations and make every dollar count. The team previously relied on a contracted bookkeeper, but as the time required to complete the accounting tasks grew, Lee Michaud, President of USA Diving, looked to make a change.

Key Challenges for USA Diving

When Lee Michaud came aboard in 2020, the organization needed help with its accounting tasks. They spent too much time on day-to-day accounting tasks, struggled to see a real-time picture of the financials, and were frustrated with inaccuracies in their books.

“Getting Greater Levels of Financial Detail Was Hard”

As a non-profit organization operating as a 501c3, there was also a need to follow strict guidelines with regard to Grants and the specific uses of these funds. Lee says, “I could tell you how much we were receiving in grants, and I could tell you how much we were spending…But getting greater levels of detail was hard to do.”

Choosing Decimal

Lee and the team at USA Diving wanted to identify a partner that was familiar with the nonprofit space and the associated rules and regulations. USA Diving brought on a part-time accountant as well as the Decimal team to collaborate on new processes and software solutions.

How the Solution Works

Collaborating with Decimal, USA Diving was able to implement systems that made reporting more accurate and provided greater detail. Lee mentions, “We had to get our ducks in a row and make sure that the ledger was accurate. So office supplies are actually office supplies. Expenses are broken out into more detail, like subscriptions and dues…then it’s easy to report, and it’s easy to measure.”

“It’s Easy to Report, and It’s Easy to Measure”

The team implemented bill.com and built processes to maintain a consistent and reliable experience. Decimal cleaned up the chart of accounts, reducing line items from over 2000 down to about 400.

The Decimal Difference

“They’re Willing to Dig In and Create Solutions According to What People Need.”

With the right processes in place, the financial reviews take less time, and the team can see a greater level of detail. Lee says, “I can actually pull a report and do financials for our board of directors, and I don’t have to spend six hours revising a spreadsheet.”

Lee also saw the benefit of collaborating with Decimal. He says, “They’re good folks. They’re willing to dig in and create solutions according to what people need.”